Frequently Asked Questions
- 1. If you order 3 pcs in one order, you get 10% off.
- 2. If you order 5 pcs in one order, you get 15% off.
- 3. If you order more then 10 pcs, you get 20% off.
Note: Only one option of the three is available.
- 1. We Ship to worldwide area for free by EMS. But charge you $25 if you want them ship by DHL.
- 2. We will provide you with tracking number via e-mail once your merchandises have been shipped out.
- 1.Your Account Information
- 2.Your order status.
- 3.Your Email Subscriptions.
- 4.Your Coupons and Gift Certificates.
- 5-10 days : USA, Australia ,England ,France ,Spain ,Netherland ,Canada ,and Asian country.
- 7-12 days : Russia , Ukraine ,Brazil ,The Republic of Belarus.
- 10-20 days: except the above mention country . But charge you $10 , if you like get your items in 3-8 days by DHL.
Check your order status follows the ways:
- Via e-mail.You are required to enter an e-mail address during Checkout;you will receive emails at your address keeping you up-to-date about the status of your order.
- By My Account.You can check your order status on My Account page at our website after you place the order successfully.
- Contact us.If you still have Questions about your order,click the contact us button and leave a message, we will reply to you within 24 hours.
- 1.send reason about why you want to do return.
- 2.send photos about the items which you received were wrong or damaged.
- 1. Wrong item was sent to you
- 2. The item has quality problem
If you want to return an item, it must be return within 3 days of receipt and in the same condition it was receive. You must contact us before return any item back. Any item return without pre-notice will be rejected. Return items, shipping and handling by the buyer.